Insights
Short, specific commentary on hiring across the CXM, MarTech and Revenue Technology ecosystem, drawn from what we see in live searches.
Why your best candidate just got counter-offered (and what to do about it)
Counter-offers are now routine in UK hiring, not the exception. Here's what's actually happening, and how to structure an offer that holds.
The Salesforce hire you need now isn't the one you hired two years ago
AI and Agentforce are quietly changing what "good" looks like in a CRM platform hire, and most interview processes haven't caught up.
The growth trap every Salesforce partner falls into eventually
Why fast-growing consulting partners end up staffing projects with people who aren't ready for them, and what to fix first.
Stop hiring a Head of CX like it's still a department
Customer experience has stopped being one team's job. What that means for the kind of person you should be hiring into CX leadership now.
Your first VP of Sales probably won't be your last, and that's fine
Why early-stage commercial hires don't last, and the seniority mismatch founders keep making without realising it.
Before you write the job description, ask this question
Many businesses know their CX or revenue numbers aren't moving. Fewer know which hire would actually change that.
More on the way. If there's a topic you'd like us to cover, let us know.